Location
The hotel is in one of the best tourist and commercial districts of the city. It is situated just 5 minutes from the convention centre. There are also various restaurants, bars, nightclubs as well as shopping opportunities in the tourist city centre just 1 km away. In a radius of approximately 1 km guests will also find major sights such as the Parque Museo de la Venta and the Centro Administrativo Pemex. The Parque Yumká and the zoological safari park are approximately 16 km away, and the hotel is 18 km from Capitan Carlos Rovirosa Airport.
Facilities
Guests have a choice of 4 junior suites, 113 suites, 65 single rooms and 49 double rooms located in a 3-storey main building and a 3-storey auxiliary building. Check-in and check-out are possible at any time at the 24-hour reception desk. Valuables can be securely locked in the safe. Wireless internet access allows guests to stay connected while on holiday. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a babysitting service, a childcare service, medical assistance, room service and a laundry service.
Rooms
Rooms are equipped with air conditioning. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a refrigerator and a mini fridge. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 86 non-smoking rooms.
Sports/Entertainment
Guests can go for an energising swim at the freshwater pool complex (in part heated). Parasols are available to guests. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa, massage treatments and hydrotherapy treatments.
Meals
Dining facilities include a dining room and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast can be booked. A continental breakfast gives guests many delicious reasons to rise and shine. At lunch and dinner, guests can order à la carte or choose a set menu. Special culinary options, such as diet meals, are also available.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.