The hotel is situated amidst lush gardens on the periphery of Harare's Central Business District. It is 2 km from the city centre with its shopping opportunities and only 17 km from Harare International Airport.
The hotel has 304 rooms, which are located on 17 storeys and are reachable by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a cloakroom and a safe. Wireless internet access is provided in public areas. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), medical assistance, room service, a laundry service and a hairdresser. Travellers with bicycles can make use of the on-site bicycle storage area.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a king-size bed. A safe and a minibar are also available. Extra comforts include a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (for a fee) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. The sun loungers are perfect for soaking up some sun. Leisure activities and facilities at the hotel include tennis, a gym, callisthenics, aerobics, a sauna and massage treatments or, for a fee, golf. Guests of all ages have the opportunity to enjoy an entertainment programme (for a fee).
Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board, full board and all-inclusive. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
The hotel accepts the following credit cards: VISA and MasterCard.