Location
The hotel is conveniently situated in the heart of London's Royal Borough of Kensington and Chelsea, overlooking Kensington Palace, in the west part of the metropolis. Just a short drive from the M40, M4 and M25 motorways, the hotel is also just minutes from Earls Court and the Olympia Exhibition Halls, and is within a short drive of London's financial district.
Facilities
The hotel has 396 rooms, including 21 junior suites, 16 suites, 121 single rooms and 117 double rooms, which are located on 10 storeys and are reachable by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Parking spaces are available to guests travelling by car (for a fee). Further services include a babysitting service (for a fee), a transfer service, room service (for a fee), a laundry service and a coin-operated laundry. Complimentary newspapers are available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. An extra bed is available for a fee. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms, 335 non-smoking rooms and 1 smoking room.
Sports/Entertainment
Leisure activities and facilities at the hotel include a gym, aerobics, a spa, a sauna and a beauty salon or, for a fee, massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet guarantees a great start to the day.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
Lifts
Café
Bar(s)
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Restaurant(s) with high-chairs
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Car Park
Laundry Facilities
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Cloakroom