Location
The hotel is located 10 minutes from the famous 5th avenue, where guests will find shops, restaurants, bars and clubs. The town centre is approximately 10 minutes’ drive away from the hotel, and there is a bus station approximately 15 minutes away. The Mayan city of Chichen Itza is approximately 3 hours’ drive away, and both Cancún and Cancún International Airport are 45 minutes away from the hotel.
Facilities
Guests can enjoy the pleasant ambience of one of the 16 villas/houses. The following room categories are also available: 216 rooms. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. A safe, a currency exchange service and a cash machine are available. Wireless internet access in public areas (no extra charge) allows guests to stay connected. A variety of shops are available, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Other services include medical assistance, room service, a laundry service, a hairdresser and a hotel doctor. Active guests can make use of the bicycle hire service to explore the surrounding area.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a king-size bed or a sofa bed. A safe and a minibar are also available. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. Wheelchair-friendly rooms can be booked.
Sports/Entertainment
On hot days, guests can go for a refreshing dip in one of the 3 outdoor pools. The pool area also includes a hot tub, a waterslide and a pool bar. A terrace with sun loungers and parasols is available. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, bocce, beach volleyball, volleyball, basketball and golf. A number of sports are available, including water sports such as windsurfing, paddle boating, canoeing, sailing, kayaking, snorkelling and aquafit. For a fee, guests can also enjoy jet skiing, banana boat rides, catamaraning and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a beauty salon and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, live music, a dance club and a nightclub.
Meals
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Gluten-free meals and vegetarian dishes can be prepared on request.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Newspaper kiosk
Shops
Hairdresser
Bar(s)
Pub(s)
Nightclub
Theatre
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Hire
Car Park
TV Room
Laundry Facilities
Waterslide
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Café