Location
This attractive hotel is located close to the picturesque town of Playa del Carmen, on the strip of land between Cancun and the excavated settlement in Tulum. The ecological water parks X-Caret and Xel-Ha are also situated nearby, directly by the beautiful never-ending sandy beach of Playacar in vast, tropical surroundings. The region is rich in findings from the Maya Period. The centre of Playa del Carmen can be reached within around 3 km. Here, various shopping and entertainment facilities as well as taxi and bus connections can be found. Transfer time from Cancun airport to the hotel takes around 50 minutes.
Facilities
Units include 460 rooms located in a 3-storey main building and several auxiliary buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a babysitting service (for a fee), a childcare service, a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The complex has family rooms and non-smoking rooms.
Sports/Entertainment
Guests can cool off in one of the 8 outdoor pools. There is a children's swimming area as well. The pool area also includes a hot tub, a waterslide and a pool bar. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, volleyball, crazy golf, golf, archery and fishing. A wide range of sports are available, including water sports such as water skiing, windsurfing, jet skiing, sailing, catamaraning, kayaking, snorkelling and aquafit or, for a fee, diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, a dance club and a nightclub.
Meals
Dining facilities include 9 restaurants, a dining room, a café and a bar. Catering options include bed and breakfast and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. Breakfast, lunch and dinner are available. Gluten-free meals and vegetarian dishes can be prepared on request.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Nightclub
Theatre
Games room
Restaurant(s)
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Bicycle Hire
Car Park
Kids Club
Playground
Laundry Facilities
Waterslide
Hotel Safe
Lifts
Café
Shops
Hairdresser
Bar(s)