Location
This luxury beach hotel is situated in the well-known residential area of Playacar, very close to a beautiful white sandy beach. It is also not far from the Playa del Carmen and its majestic Quinta Avenida, where the ferry port for Cozumel can be found. Furthermore, it is only 45 minutes from the Cancún International Airport.
Facilities
405 rooms and 400 junior suites are available to guests in a 3-storey main building and 2 auxiliary buildings. The reception desk in the lobby is staffed round the clock. Amenities include a safe and a currency exchange service. Wireless internet access (for a fee) is provided in public areas. The holiday village has wheelchair-accessible facilities and a lift. There are a number of shops as well. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available.
Rooms
Rooms feature a living area, a kitchen and a bathroom. Air conditioning and a fan ensure comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The complex offers an extensive outdoor sport and leisure programme, which includes cycling/mountain biking, bocce, beach volleyball, volleyball and fishing. For a fee, guests can also enjoy tennis, crazy golf and golf. A number of sports are available, including water sports such as kitesurfing, paddle boating, canoeing and kayaking. For a fee, guests can also enjoy windsurfing, jet skiing, motorboat rides, sailing, catamaraning, snorkelling and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton, billiards, darts, bowling, squash, aerobics and handball. There is a wellness area with a spa, a sauna and a steam bath. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a dance club and a nightclub.
Meals
Various dining options are available, including a dining room, a breakfast room and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. All-inclusive is offered as a catering option. Breakfast, lunch and dinner are available. The complex also offers snacks. The holiday village offers a selection of alcoholic and non-alcoholic beverages.
Payment
The complex accepts the following credit cards: American Express, VISA and MasterCard.
Hairdresser
Bar(s)
Nightclub
Theatre
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Cellar
Bicycle Hire
Car Park
Kids Club
Playground
TV Room
Restaurant(s) with smoking area
Laundry Facilities
Air conditioning
24-hour reception
Hotel Safe
Currency Exchange
Lifts
Shops