Location
This club resort hotel is situated in the tourist centre of Puerto del Carmen and is directly next to Matagorda beach. The centre of town is a mere 3 km away and convenient public transport links may be found 500 m from the hotel. There are scores of restaurants, bars, restaurants, nightclubs and cafes in the surrounding area (within 200 m of the hotel). The international airport is roughly 2 km away.
Facilities
Guests have a choice of 27 junior suites, 221 apartments and 122 double rooms located in two 4-storey buildings with lifts. The reception desk in the lobby is staffed round the clock. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a childcare service, medical assistance, a laundry service and a hairdresser. Bicycle storage is available to guests. There is a bike hire service as well.
Rooms
Rooms feature a living room, a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a sofa bed. Separate bedrooms are available. A safe and a minibar are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and 343 non-smoking rooms.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Sun loungers and parasols are available on the sun terrace. There is a poolside snack bar as well. A variety of activities are available at the hotel, for example bocce, beach volleyball and archery or, for a fee, cycling/mountain biking, tennis and golf. The hotel offers numerous indoor sports, including table tennis, billiards, darts and bowling or, for a fee, a gym. The wellness area offers beauty salon and massage treatments (for a fee). Additional leisure activities include an entertainment programme, a kids' club, live music and a dance club.
Meals
Dining facilities include a dining room, a café and a bar. The non-smoking restaurant provides high chairs for children. A variety of catering options can be booked. Guests can choose between half board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks and live cooking, in addition to a selection of alcoholic and non-alcoholic beverages. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu. Dinner options include a buffet, à la carte and a set menu.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
Lifts
Café
Small supermarket
Shops
Hairdresser
Bar(s)
Nightclub
Games room
Restaurant(s)
Restaurant(s) with non-smoking area
Restaurant(s) with high-chairs
Conference Room
Internet access
WLAN access
Laundry Service
Medical Assistance
Bicycle Cellar
Bicycle Hire
Car Park
Kids Club
Playground
Air conditioning
24-hour reception
Hotel Safe
Currency Exchange
Cloakroom
Foyer