Location
This family-friendly resort is situated right on the beach at Playa el Palmar, close to the Ixtapa Marina. The centre of Zihuatanejo lies just 1 km from the accommodation.
Facilities
The holiday village has 20 junior suites, 285 single rooms and 285 double rooms, which are located on 11 storeys and are reachable by 2 lifts. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities available at the complex include a safe and a currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. There are also a number of shops that make for great strolling and browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Lectures, presentations and meetings can be held in one of the 3 conference rooms.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Internet access, a direct dial telephone, a television with satellite/cable channels and a radio are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked.
Sports/Entertainment
Guests can strike that perfect balance between exercise and relaxation in one of the 3 outdoor pools. The freshwater pool complex (in part heated) also includes a children's swimming area. The pool area also includes a hot tub, a waterslide and a pool bar. Sun loungers and parasols on the terrace invite guests to relax and unwind. The complex offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, bocce, beach volleyball and volleyball. A number of sports are available, including water sports such as canoeing and aquafit. For a fee, guests can also enjoy windsurfing, jet skiing, sailing and diving. Sport and leisure facilities at the holiday village include a gym and table tennis. The complex offers a range of facilities in the wellness area. Options include a spa and, for an additional fee, a sauna, a steam bath and massage treatments. Additional leisure activities include a kids' club, a dance club and a nightclub.
Meals
Various dining options are available, including a dining room, a café and a bar. Delicious specialities await guests in 6 non-smoking, air-conditioned restaurants. All-inclusive is offered as a catering option. Breakfast, lunch and dinner are available.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Newspaper kiosk
Shops
Hairdresser
Bar(s)
Nightclub
Theatre
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Cellar
Car Park
Kids Club
Playground
Laundry Facilities
Waterslide
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Lifts
Café