Location
The hotel is located in the city centre and is within walking distance of the new library, stadium, Grand Theatre, government offices and shopping areas. It is easily accessible, a mere 30 minutes by car (around 25 km) from the ancient city of Suzhou and a 50-minute drive (approximately 55 km) to the metropolitan city centre of Shanghai.
Facilities
387 rooms, including 15 junior suites, 11 suites, 199 single rooms and 160 double rooms, are located on 22 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a childcare service, medical assistance, a transfer service, translation services, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a page service. Complimentary newspapers are available.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. There is no additional charge for an extra bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, 140 non-smoking rooms and 1 smoking room.
Sports/Entertainment
The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and billiards. There is a wellness area with a spa, a steam bath, massage treatments and hydrotherapy treatments. Subject to charge: a sauna. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a dining room, a breakfast room and a bar. Guests can enjoy the culinary delights of 2 air-conditioned, non-smoking restaurants with separate areas for smokers. Catering options include bed and breakfast and full board. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner).
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
Lifts
Newspaper kiosk
Shops
Hairdresser
Bar(s)
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Car Park
Playground
Restaurant(s) with smoking area
Laundry Facilities
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Cloakroom