The Reserve at Paradisus Playa del Carmen — photo 1

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The Reserve at Paradisus Playa del Carmen — photo 4

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The Reserve at Paradisus Playa del Carmen

Name: The Reserve at Paradisus Playa del Carmen
Address: 5ª Avenida, Playa del Carmen/Playacar, Playa del Carmen/Playacar, Mexico
Telephone: +529848773900

5ª Avenida, Playa del Carmen/Playacar, Mexico · Show on map

8.5

Excellent

Based on 2,203 verified guest reviews

Read all reviews →

Check availability for your dates

Check-in

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Guests & rooms

2 adults · 1 room

Book now

Free cancellation available

No prepayment · Pay at property

Price-match guarantee

Amenities

Hotel Safe

Currency Exchange

Restaurant(s)

Conference Room

Internet access

WLAN access

Room Service

Laundry Service

Medical Assistance

Kids Club

Explore the area

City center

15 min walk

Historic district

5 min drive

Restaurants & cafes

Nearby

Nearest airport

30 min drive

The Reserve at Paradisus Playa del Carmen

Guest reviews

8.5Excellent

Loved by 2,203 travellers

Consistently rated for cleanliness, location, and staff

Cleanliness 8.8

Location 8.9

Staff 8.7

Comfort 8.4

Value 8.0

Sarah M.

Egypt · Aug 2026

★ 9.0

"Perfect location. Breakfast buffet was exceptional and the staff went out of their way to help with our transfers."

Ahmed R.

UAE · Jul 2026

★ 8.5

"Stayed 4 nights. Rooms are spotless with amazing views. The pool at sunset was unforgettable."

Maria L.

Spain · Jun 2026

★ 8.2

"Beautiful hotel. Only downside was slightly slow lifts during checkout, but everything else was 10/10."

James P.

UK · May 2026

★ 8.9

"Excellent business facilities and perfect for our conference. The suite view was breathtaking."

Sample reviews shown — will render live guest reviews when the reviews API is wired.

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Where to?

Dates

Guests & rooms

2 Adults, 0 Child

Room 1

Adults
(Age 12-99)

Children
(Age 3-11)

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Location

This hotel is located in Playa del Carmen. The nearest airport is Cancun (CUN).

Facilities

The hotel has a reception desk and features 164 rooms. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. Further services include a babysitting service, medical assistance, room service, an alarm call service and a laundry service.

Rooms

A balcony is among the standard features of some rooms. Some rooms feature a mini fridge, internet access, a telephone and a safe.

Sports/Entertainment

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, a gym, table tennis, aerobics, a spa and a steam bath. Entertainment options and leisure facilities include an entertainment programme and a kids' club.

Meals

There is a restaurant on the premises. A fortifying breakfast is served daily.

5ª Avenida

Policies

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12:00 PM

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02:00 PM

The Reserve at Paradisus Playa del Carmen

Amenities

Explore the area

Guest reviews

Loved by 2,203 travellers

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