Location
This hotel enjoys an ideal location in the West End precinct, only a couple of blocks from the hub of Collins Street. It is located just opposite the Southern Cross Rail Station and is within walking distance of the Exhibition and Convention Centre, Yarra River and Crown Casino. City Circle tram connections are 500 m from the hotel and it is 500 m to the Central Business District and Melbourne Aquarium. Melbourne Airport is just 15 km away.
Facilities
The hotel has 163 non-smoking rooms and 6 suites, which are located on 11 storeys and are reachable by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (for a fee). Other services include a babysitting service (for a fee), room service, a laundry service, a coin-operated laundry and a page service. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. For a fee, extra beds or children's beds can be provided for little travellers. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. There is a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) in the rooms. Guests can stay up-to-date thanks to the daily newspaper provided. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and smoking rooms.
Sports/Entertainment
There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa, a sauna, a beauty salon and massage treatments. A casino offers fun and entertainment.
Meals
Various dining options are available, including a restaurant, a dining room, a café and a bar. Breakfast, a lunch à la carte and dinner delight guests with culinary treats and a wide variety of dishes.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.