Location
Directly on the Chicago River, the hotel is located just minutes from the financial and business offices of the Loop and only a few short blocks from the world's finest shops and boutiques on Michigan Avenue, theatres, dining and entertainment. Links to the public transport network are within a stone's throw. Chicago Midway International Airport is situated approximately 18 km away and O'Hare International Airport is some 28 km.
Facilities
424 rooms and 17 suites are located on 20 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include room service and a laundry service.
Rooms
The rooms of the hotel include air conditioning and individually adjustable heating. All rooms are carpeted and have a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
Fine weather can be enjoyed on the terrace. Leisure activities and facilities at the hotel include golf, a gym, aerobics, a spa and a sauna or, for a fee, massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a dining room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
Shops
Bar(s)
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Car Park
Garage
Kids Club
Pets
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Lifts
Café