Location
The hotel is located on the seafront and has wonderful beach access. It is located just 20 minutes from Playa del Carmen and 7 minutes from the archaeological site of Akumal.
Facilities
Guests receive a warm welcome at the 24-hour reception desk before settling into their accommodation. 270 junior suites and 54 suites are available. Amenities available at the holiday village include a safe, a currency exchange service and a cash machine. Wireless internet access in public areas allows guests to stay connected. The complex has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, medical assistance, room service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus.
Rooms
Rooms feature a living area, a kitchen and a bathroom. Air conditioning and a fan ensure comfortable temperatures. A balcony is included as standard in some rooms. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. Parasols and comfortable sun loungers are available on the sun terrace. The holiday village offers an extensive outdoor sports programme, including tennis, bocce, beach volleyball, volleyball, basketball, crazy golf, paddle tennis and archery. A wide range of sports are available, including water sports such as windsurfing, paddle boating, canoeing, sailing, catamaraning, kayaking, snorkelling and aquafit or, for a fee, diving. The complex offers numerous indoor sports, including a gym, table tennis, badminton, darts, yoga, callisthenics and aerobics or, for a fee, billiards. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and anti-ageing treatments. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, a dance club and a nightclub.
Meals
Dining facilities include a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. All-inclusive is offered as a catering option. All-inclusive holidaymakers enjoy special extras like snacks and live cooking, in addition to a wide selection of alcoholic and non-alcoholic beverages and a complimentary minibar. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner).
Payment
The complex accepts the following credit cards: American Express, VISA and MasterCard.
Shops
Hairdresser
Bar(s)
Nightclub
Theatre
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Car Park
Kids Club
Playground
TV Room
Restaurant(s) with smoking area
Waterslide
Air conditioning
24-hour reception
Hotel Safe
Currency Exchange
Café
Small supermarket