Location
The seafront complex is built on a natural terrace on Butihondo beach, about 7 km from the village of Morro Jable. The hotel has direct access to the beach, via a staircase and 100 m of pavement.
Facilities
The complex has a lift and features 693 rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge (subject to availability). Other services include a babysitting service on request, a childcare service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel doctor. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms, non-smoking rooms and smoking rooms.
Sports/Entertainment
Guests can cool off in one of the 6 outdoor pools. There is a children's swimming area as well. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Comfortable sun loungers are available on the terrace. A variety of activities such as cycling/mountain biking, tennis, bocce, beach volleyball, volleyball, basketball, paddle tennis and archery or, for a fee, golf, are offered at the hotel. Guests can partake in various water sports, including sailing and aquafit. In addition, diving is offered for a fee. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a beauty salon. Subject to charge: massage treatments. Leisure facilities include a kids' club, a kids' disco, live music and a dance club.
Meals
Dining facilities include 5 restaurants, a café and a bar. All-inclusive can be booked. Breakfast, lunch and dinner will satisfy appetites big and small. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. The complex offers a selection of alcoholic and non-alcoholic beverages.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.