Location
This hotel is located nearby one of the most charming towns of the Mexican Caribbean, Playa del Carmen, and lies adjacent to the famous beaches of Playacar, renowned for their spectacular white sand and crystal clear waters. The nearby town is an ideal place for relaxing and shopping, where guests will also find links to the public transport network. The hotel is additionally only an hour from Cancún airport.
Facilities
The hotel has 96 single rooms and 283 double rooms located in two 2-storey buildings. The reception desk in the lobby is staffed round the clock. Amenities include a safe, a currency exchange service and a cash machine. Wireless internet access (for a fee) is provided in public areas. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service (for a fee), a childcare service, medical assistance, a laundry service, a hairdresser and a hotel doctor.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Children's beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a television with satellite/cable channels, a radio and WiFi (for a fee). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer.
Sports/Entertainment
A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. A variety of activities are available at the hotel, for example tennis, bocce, beach volleyball, volleyball and basketball or, for a fee, golf and fishing. With windsurfing, jet skiing, canoeing, sailing, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics. A wellness area with massage treatments provides a great opportinity to unwind after a long day. Additional services available for a fee include a spa and a beauty salon Additional leisure activities include an entertainment programme, a kids' club, a dance club and a nightclub.
Meals
The dining area includes a bar. Guests can enjoy the culinary delights of 3 air-conditioned, non-smoking restaurants with separate areas for smokers. All-inclusive can be booked. Among the advantages of an all-inclusive stay are a selection of alcoholic and non-alcoholic beverages as well as special offers like snacks. A generous breakfast buffet, a lunch buffet and a dinner à la carte offer plenty of delicious variety. Staff are also happy to provide gluten-free meals.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.