Location
This exclusive beach hotel is located amidst tropical vegetation and beside a 1 km long, untouched sandy beach on the Mayan Riviera with a protected coral reef. The centre of Akumal is some 3.5 km away and offers a range of shops and numerous restaurants, bars, cafes, and other entertainment venues. The tourist area of Tulum is 15 km from the hotel. Xel-ha and Xcaret theme parks are 15 and 30 minutes from the hotel respectively. Car rental is available nearby. Playa del Carmen is 35 minutes away and Cancún Airport is an hour’s drive away.
Facilities
1080 junior suites are available to guests in a 3-storey main building and 3 auxiliary buildings. Staffed 24 hours a day, the reception desk provides a smooth check-in/check-out service. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. A variety of shops are available, including a souvenir shop. The grounds of the holiday village feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A welcome gift awaits guests. A balcony is included as standard in some rooms. The rooms have a king-size bed and a sofa bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. Parasols and comfortable sun loungers are available on the sun terrace. The complex offers an extensive outdoor sport and leisure programme, which includes cycling/mountain biking, tennis, bocce, beach volleyball, volleyball, basketball, crazy golf and paddle tennis. For a fee, guests can also enjoy golf and horse riding. A wide range of sports are available, including water sports such as windsurfing, canoeing, sailing, catamaraning, kayaking, snorkelling, diving and aquafit or, for a fee, jet skiing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, yoga and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a beauty salon, spa treatments and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, a dance club, a casino and a nightclub.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. All-inclusive is offered as a catering option. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Gluten-free meals and vegetarian dishes can be prepared on request. The complex also offers snacks. The show cooking is a particularly special attraction. The holiday village offers a selection of alcoholic and non-alcoholic beverages.
Payment
The complex accepts the following credit cards: American Express, VISA and MasterCard.
Café
Newspaper kiosk
Shops
Hairdresser
Bar(s)
Nightclub
Theatre
Casino
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Restaurant(s) with high-chairs
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Hire
Car Park
Kids Club
Playground
Restaurant(s) with smoking area
Laundry Facilities
Pets
Waterslide
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Currency Exchange
Foyer