Location
This hotel is located amidst tropical vegetation and beside a kilometre-long untouched sandy beach on the Mayan Riviera with a protective coral reef. The centre of Akumal is about 3.5 km away and offers a range of shops and entertainment. The tourist area of Tulum is about 15 km from the hotel. Both Xel-ha and Xcaret theme parks are 15 minutes and 35 minutes from the hotel respectively. Car rental is available nearby. Playa del Carmen is 35 km away and Cancún Airport is 60 min away.
Facilities
Guests have a choice of 558 junior suites and 72 double rooms located in two 3-storey buildings with lifts. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the holiday village include a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a babysitting service (for a fee), a childcare service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.
Rooms
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has non-smoking rooms.
Sports/Entertainment
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A terrace with sun loungers and parasols is available. The complex offers an extensive outdoor sport and leisure programme, which includes cycling/mountain biking, beach volleyball, volleyball, basketball and golf. For a fee, guests can also enjoy tennis, fishing and horse riding. A wide range of sports are available, including water sports such as canoeing, catamaraning, kayaking, snorkelling, diving and aquafit or, for a fee, windsurfing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts and aerobics. Various wellness options are available at the holiday village, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, live music, a dance club, a casino and a nightclub.
Meals
Various dining options are available, including a dining room and a bar. Delicious specialities await guests in 4 non-smoking, air-conditioned restaurants. All-inclusive is offered as a catering option. All-inclusive holidaymakers enjoy special extras like snacks and diet meals, in addition to a selection of alcoholic and non-alcoholic beverages. Breakfast, lunch and dinner will satisfy appetites big and small. The show cooking is a particularly special attraction.
Payment
The complex accepts the following credit cards: American Express, VISA and MasterCard.
Hairdresser
Bar(s)
Nightclub
Theatre
Casino
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Bicycle Hire
Car Park
Kids Club
Playground
Laundry Facilities
Air conditioning
Hotel Safe
Currency Exchange
Foyer
Lifts
Shops