Location
This charming Mexican hotel has a stunning beach caressed by the beautiful lapping waters of the Caribbean. It is set on the best beach of the Riviera Maya, in natural, spectacular surroundings, just 2 km from the centre of Puerto Aventuras and Xpu-Ha beach and 15 km from Xcaret. It is 25 km from Playa del Carmen, 35 km from Tulum, 85 km from Cancún and 75 km south of Cancún International Airport.
Facilities
Units include 742 junior suites and 14 suites located in a 3-storey main building and an auxiliary building. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a safe, a currency exchange service and a cash machine. Wireless internet access (for a fee) is provided in public areas. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service (for a fee), medical assistance, room service (for a fee), a laundry service, a hairdresser and a hotel doctor.
Rooms
Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers outdoor sports, including tennis, bocce, beach volleyball, volleyball, basketball, crazy golf, paddle tennis and archery or, for a fee, golf. A number of sports are available, including water sports such as windsurfing, paddle boating, sailing, catamaraning, kayaking, snorkelling and aquafit. For a fee, guests can also enjoy jet skiing and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, bowling and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and hydrotherapy treatments. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club, a casino and a nightclub.
Meals
Various dining options are available, including a dining room and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. All-inclusive is offered as a catering option. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a wide selection of alcoholic and non-alcoholic beverages and a complimentary minibar. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner).
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Nightclub
Theatre
Casino
Games room
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Medical Assistance
Car Park
Garage
Kids Club
Playground
Restaurant(s) with smoking area
Waterslide
Hotel Safe
Currency Exchange
Lifts
Shops
Hairdresser
Bar(s)