Location
This hotel is located in the heart of the historic port and financial district, at the edge of Coal Harbour, just a 5-minute walk from the city centre. It enjoys a prime waterfront location and features unobstructed views of the North Shore Mountains, Stanley Park and Howe Sound. The location fronts one of Vancouver's most celebrated streetscapes, and the hotel is connected by a covered walkway to the Vancouver Convention Centre. Guests will find restaurants 50 m away, as well as the tourist centre and there are bars, pubs and nightspots just 75 m from the hotel. The nearest links to the public transport network (Translink and Burrard Station) are just 100 m and it is 200 m to Gastown and 500 m to Robson Street with its world-class shopping. The Lost Lagoon is 1 km, as is Stanley Park and it is 1.5 km to Chinatown and 3 km to English Bay. Grouse Mountain ski region is 8 km away and it is 22 km to Richmond, BC.
Facilities
37 suites, 248 single rooms and 92 double rooms are located on 22 storeys and can be reached by lift. The 24-hour reception desk makes arrival and departure effortless. Amenities include a cloakroom, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service (for a fee), translation services, room service and a laundry service.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 377 non-smoking rooms.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. Active guests can enjoy golf. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium.
Meals
Various dining options are available, including a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.