Location
Centrally located, this conference hotel enjoys wonderful views out over the River Tyne, the district of Quayside and Newcastle. The city centre may easily be reached on public transport in just a matter of minutes. Newcastle Airport is approximately a 20-minute drive away (11 km). The hotel is situated on a main road.
Facilities
254 non-smoking rooms and 3 suites are located on 5 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available.
Rooms
Rooms include air conditioning and central heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed or a king-size bed. An extra bed is available for a fee. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (for a fee) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Sports/Entertainment
The pool complex includes both indoor and outdoor pools, which are in part heated. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and horse riding are available. Water sports enthusiasts can enjoy water aerobics and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Additional amenities include an entertainment programme for children with a number of fun activities.
Meals
Dining facilities include a dining room, a café and a bar. The non-smoking restaurant provides high chairs for children. A delicious and varied buffet awaits guests at breakfast, lunch and dinner.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.