Location
The hotel is ideally situated in the heart of the Lujiazui, Shanghai's new financial and business district. Within walking distance guests can find various shopping centres and the metro station Shi Ji. There are restaurants a 5-minute walk away on Zhang Yang Road, the bus station is 200 m away in Dong Fang Road and Shanghai railway station is a 20-minute drive from the hotel, as is People's Square. It is a 10-minute drive to the Bund and the Oriental Pearl TV Tower, and 2 hours' drive to Hangzhou.
Facilities
398 rooms, including 18 junior suites, 24 suites, 235 single rooms and 120 double rooms, are located on 24 storeys and can be reached by 5 lifts. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access is provided in public areas. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include medical assistance, translation services, room service, a laundry service, a hairdresser and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service (for a fee). Lectures, presentations and meetings can be held in one of the 16 conference rooms.
Rooms
The rooms of the hotel include air conditioning and individually adjustable heating. All rooms are carpeted and have a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Internet access, a direct dial telephone and a television with satellite/cable channels are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 240 non-smoking rooms and 1 smoking room.
Sports/Entertainment
The indoor pool complex is ideal for relaxation and exercise. There are many ways to relax or stay active at the hotel, including a gym, a sauna and massage treatments.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can dine in 4 restaurants, which have air conditioning and high chairs as well as smoking and non-smoking areas. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for lunch and dinner). Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.