Location
This hotel lies directly beside fine sand Playa del Carmen and is just a few minutes walk from the centre where guests will discover many shopping and entertainment venues. The nearest links to the public transport network are about 200 m from the hotel and the ferry port for links to the island of Cozumel are to be found close by. Cancún is about 1 hour's drive away.
Facilities
185 rooms, including 16 suites, 93 single rooms and 30 double rooms, are located on 5 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available.
Rooms
Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Guests can enjoy the sea view from a balcony or terrace. Rooms include a double bed. There is no additional charge for an extra bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and 97 non-smoking rooms.
Sports/Entertainment
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis, beach volleyball and golf are available. Water sports enthusiasts can enjoy water skiing and windsurfing. Jet skiing is organised by third-party operators. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and anti-ageing treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Dining facilities include a restaurant, a dining room and a bar. All-inclusive is offered as a catering option. All-inclusive holidaymakers enjoy special extras like snacks and live cooking, in addition to a selection of alcoholic and non-alcoholic beverages. Breakfast, lunch and dinner are available.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Restaurant(s)
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Car Park
Garage
Kids Club
Playground
Laundry Facilities
Pets
Air conditioning
Lifts
Shops
Hairdresser
Bar(s)
Games room