Location
This hotel features a waterfront setting, close to the island ferry terminal and major attractions, such as the Air Canada Centre, the CN Tower, the financial and theatre districts and the Eaton Centre. Queen’s Quay with its shops and restaurants and the Air Canada Center for sports and entertainment are just 2 blocks away and it is 1 km to the Metro Convention Center and the Skydome/ Rogers Center. The nearest underground station is 5 minutes walk away and the city centre may be reached via public transport in around 20 minutes.
Facilities
The hotel welcomes guests in a 37-storey building with a lift and 977 rooms. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include room service, a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available.
Rooms
Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (for a fee) are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
Sports/Entertainment
The pleasantly heated water of the indoor pool area guarantees comfortable swimming. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. Active guests can enjoy tennis. Sport and leisure facilities at the hotel include a gym, table tennis and squash. There is a wellness area with a spa, a sauna, hydrotherapy treatments and a solarium. Subject to charge: massage treatments. Children are well looked after in the kids' club (no extra charge).
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. At breakfast and lunch, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers picnics.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.