The hotel is located in one of the safest areas of the capital, surrounded by parks, restaurants and nightclubs, and very close to public transport links, all of which are within approximately 100 metres of the hotel front door.
The hotel has 523 rooms, including 21 junior suites, 20 suites, 398 single rooms and 81 double rooms, which are located on 9 storeys and are reachable by lift. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Amenities include a cloakroom and a safe. Wireless internet access allows guests to stay connected while on holiday. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include medical assistance, translation services, room service, a laundry service, a hairdresser and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area.
Rooms are equipped with air conditioning. A balcony is among the standard amenities of some rooms. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 271 non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols on the terrace invite guests to relax and unwind. There are many ways to relax or stay active at the hotel, including tennis, basketball, golf, a gym and massage treatments. A kids' club and a casino are also options for entertainment.
Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. Guests can dine in 3 restaurants, which have air conditioning and high chairs as well as smoking and non-smoking areas. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.
The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
Avenida Principal de las Mercedes