Location
This is a luxury hotel near to the tourist, financial and shopping areas, with easy access to the city centre. The hotel has a shopping centre next to it and it is near to Plaza Venezuela. It also has easy access to the main highway of Caracas and to the Maiquetia International Airport (30-40 minutes away).
Facilities
10 junior suites, 9 suites, 292 single rooms and 119 double rooms are located on 18 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Other services include medical assistance, a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry and a page service. Complimentary newspapers are available.
Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. An extra bed is available for a fee. A safe, a minibar and a desk are also available. A mini fridge and a tea/coffee station are standard features. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee), the rooms provide many ways for guests to stay connected and entertained. The bathrooms have a shower, a bathtub and a whirlpool bath. For additional convenience, bathrooms also provide a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 241 non-smoking rooms.
Sports/Entertainment
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and a steam bath.
Meals
Dining facilities include a dining room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for lunch and dinner).
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.